Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ambrose Brown

Ambrose Brown

December 6, 2023

5  out of  5 rating by Ambrose Brown
"David Turner at State Farm has been extraordinary throughout this process. I found his service exceptional when helping me with my car insurance. He is excellent at his job, and I am delighted with the help he provided me. State Farm is highly recommended for their superb service, and it’s because of representatives like Mr. David Turner. Thanks again for the assistance!"
Profile photo of dvorak906


November 4, 2023

1  out of  5 rating by dvorak906
"Poor customer service high turnover rate with terrible agents. Their incompetence cost me thousands of dollars over a couple of years because of changes made to my policy without me knowing. Called many times to ask why my rates kept going up without any claims and no violations. In the end had to go to another State Farm office to find out the problems... even the agent was mind blown at the incompetence of the agents at this office. My bill was lowered by almost $200 a month. STAY AWAY FRON THIS OFFICE!"
Profile photo of Dave Richstein

Dave Richstein

September 12, 2023

5  out of  5 rating by Dave Richstein
"Tim was very helpful and understanding. He was able to knock 15 dollars off my bill Thank you for your understanding"
Profile photo of Karlee Collins

Karlee Collins

August 28, 2023

5  out of  5 rating by Karlee Collins
"I talked over the phone with a very nice girl, Emma. She had amazing customer service skills!"
Profile photo of Luann Mckee

Luann Mckee

August 28, 2023

5  out of  5 rating by Luann Mckee
"Emma is a great team member for this insurance agency!"
Profile photo of Jerold Johnston

Jerold Johnston

July 14, 2023

5  out of  5 rating by Jerold Johnston
"Even with technical difficulties speaking with Chelsa and getting coverage was a snap, I moved to state farm insurance due to my family having it since before I was born"
Profile photo of Denis Bashtovoi

Denis Bashtovoi

July 14, 2023

5  out of  5 rating by Denis Bashtovoi
"Good service, knowledgeable staff. Texting back and forth was a bit slower than I expected, but once we had it going, everything got resolved quickly"
Profile photo of Brenda Kishiyama

Brenda Kishiyama

July 11, 2023

5  out of  5 rating by Brenda Kishiyama
"Great customer service Quick response time"
Profile photo of Emma Fink

Emma Fink

June 30, 2023

5  out of  5 rating by Emma Fink
"Chelsey is super quick to respond and loves to help! Would 100% recommend"
Profile photo of Bertie Sayaloune

Bertie Sayaloune

June 30, 2023

5  out of  5 rating by Bertie Sayaloune
"Chelsey is very caring insurance lady. She always goes out of her way to help us when we need it. I would recommend anybody looking for insurance to go through her at State Farm. Even on her days off and the storms she still checked on us to seeing how we were doing ."
Profile photo of Bruce N

Bruce N

June 19, 2023

5  out of  5 rating by Bruce N
"Katelyn, was AMAZING! She knocked out what I needed help with and she was extremely professional. She deserves a raise!"
Profile photo of cj tire

cj tire

June 15, 2023

5  out of  5 rating by cj tire
"Chelsey is always ready and willing to go above and beyond to help find the best fit to your needs and income, very knowledgeable and ready to explain the answer to any questions and offer the best deals they have available. She is also very caring and very personable and ready to help look out for you family to have the best coverage in all kinds of insurance including life ins. because she truly cares about your family being taken care of when the unexpected happens."
Profile photo of Jamie Fancher

Jamie Fancher

June 14, 2023

5  out of  5 rating by Jamie Fancher
"State Farm is always been great. Managing our accounts in a very timely fashion. Under 24 hours to insured on new accounts! Always friendly and helpful."
Profile photo of Shelly Lore

Shelly Lore

June 12, 2023

1  out of  5 rating by Shelly Lore
"was told they have to many coustomers to write down the fax number for our local county treasurer."
Profile photo of Courtney Horak

Courtney Horak

June 1, 2023

5  out of  5 rating by Courtney Horak
"Chelsey with Tim Lecher’s office is great to work with. She will cultivate a policy to your specific needs, while getting you the best price possible."
Profile photo of Miranda Lenhart

Miranda Lenhart

May 1, 2023

5  out of  5 rating by Miranda Lenhart
"Chelsey has gone above and beyond in helping us find affordable insurance and we can’t thank her enough!"
Profile photo of Sara Holliday

Sara Holliday

April 21, 2023

5  out of  5 rating by Sara Holliday
"Chelsey made my experience very pleasant. She turned an unfortunate even into something that was simple to manage. She is very professional and caring."
Profile photo of Laura Leggott

Laura Leggott

April 21, 2023

5  out of  5 rating by Laura Leggott
"Chelsey always goes to bat for me when I need help on something. She also helped me get some great rates!"
Profile photo of Kita Noel-Smith

Kita Noel-Smith

April 19, 2023

5  out of  5 rating by Kita Noel-Smith
"Great experience! Prompt response and service."
Profile photo of Sandra Runge

Sandra Runge

April 19, 2023

5  out of  5 rating by Sandra Runge
"Thank you Audrey Poorbaugh and all the ladies involved in fixing "the Problem"! You all are great!! Give them a call if you need great insurance!!"
Profile photo of Tonja Vyhnalek

Tonja Vyhnalek

March 22, 2023

5  out of  5 rating by Tonja Vyhnalek
"Chelsey is very friendly and helpful. She shares great information especially the importance of Life Insurance. Keep up the good work Chelsey."
Profile photo of Vigilant Goat

Vigilant Goat

January 5, 2023

5  out of  5 rating by Vigilant Goat
"Audrey was very helpful and answered all my questions"
Profile photo of Jodi Kimmel

Jodi Kimmel

September 20, 2022

5  out of  5 rating by Jodi Kimmel
"Shayley was very thoughtful and caring. She considered all our needs and personalized our policy to accommodate them accordingly."
Profile photo of Tony Drew

Tony Drew

September 20, 2022

5  out of  5 rating by Tony Drew
"We spoke to Emmerae yesterday the 19th of September and she was very polite, very efficient, and was very on top of everything. Especially for doing her first claims call, when the claims specialist needed a correct business name or a business phone number she looked it up on the computer so I didn't have to look it up even. So she was awesome. Thank you very much!!!"
Profile photo of Judy Sample

Judy Sample

September 8, 2022

5  out of  5 rating by Judy Sample
"Shaley explained things really well."